Returns & Exchanges

At Hinomi, we want you to be completely satisfied with your ergonomic setup, which is why we offer a 30-day return window for all our home office furniture. If your new chair or desk doesn't perfectly suit your comfort needs, we are here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Item

  Disassemble your furniture and pack it securely in its original packaging to ensure the item remains protected during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, we will coordinate with our logistics partners to schedule a convenient time for the item to be collected from your home.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned product at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.